Repair Clinic exists to help you figure out what's wrong and to provide all your replacement parts from storage shelves to fan motors. You generally can find the drain hole inside the freezer compartment of Kenmore refrigerators. This is usually caused by the defrost drain clogging, then freezing. Some of the more common Kenmore refrigerator issues include temperature control problems, noisy ice makers, or condenser fans that keep running even after the fridge has reached a designated temperature. Solving Your Refrigerator's (and Frost-free Freezer's) Drain Problems - For Good! Here's a little trick I used for over 30 years, and it saved countless return trips on refrigerator jobs. Depending upon the brand and model of refrigerator you own, this tube might be located under the fruit and vegetable bins, at the back of the unit or along the floor of the freezer compartment. You should see a drain pan under the evaporator. We own a Kenmore refrigerator model # 106 711 92101 which is about 4 years old. Whirlpool has released a drain tube kit to that is an improved design to the defrost drain tube to keep the defrost drain from clogging and freezing up on some Whirlpool, Kitchen Aid, Jenn Air, Maytag, and Amana refrigerators with the freezer on the bottom (single door and french door). Refrigerators with automatic defrost have a drain tube that carries water from the defrost cycle to a fixed drain pan under the refrigerator. I have read about drain tubes being clogged yet I am not sure were to find one on this model. Not sure what is going on here but we have recently experienced a continuous build up of water in the refrigerator- on the top shelves. That drain pan may be frozen. One of the most common problems with frost-free refrigerators (and often with upright frost-free freezers) is drain freeze up. Unplug the refrigerator before accessing internal components. The Problem: Refrigerators with defrosting coils, melt out the ice built up in the freezer by heating up and allowing the water to drip into the defrost drain. Side-by-Side Refrigerator - Water on Floor, Repairing a Clogged Defrost Drain. Defrost condensate water collects in the drain pan at the bottom of the refrigerator so a cracked or overflowing drain pan can also cause water to drip on the floor behind the refrigerator.Excessive frost caused by a leaking door seal can also cause the defrost drain pan to overflow. If your gaskets are in good shape, it’s time to check the drain inside your fridge. A drain sometimes gets clogged with ice, which can be easily cleaned out with warm water. 79172990 in fixing a clogged defrost drain pipe, located behind the freezer false wall under the evaporator coil, which causes water to leak down from the cold air vents into the fresh food section.. Owners of other top brand with similar designs may also find these instructions useful. 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